Features
Automatically connect help desk contacts with
CRM whenever a new ticket is created.
Instantly Sync Help Scout contacts with CRM
New CRM contact is instantly created when a new contact creates Help Scout ticket. Also, integrates all incoming new tickets with CRM profiles of existing contacts.
View CRM details on Help Scout
See purchase history, date of creation, and a lot more when you open a Help Scout ticket of an existing contact.
Make your Help Scout contacts an opportunity
Lead on your newly synced contacts as subscribers and for marketing activities.
Keep track of the status of your tickets
The Help Scout widget in your CRM contact profile will tell you whether the ticket is open, pending or solved. It will also tell you the subject of the ticket so that you can instantly get an overview of the client's queries.
Screenshot
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