CRM

Scheduling Tasks with Contacts

Sales and Marketing team coordinate your customer support.

This feature allows you to assign tasks to agents from your sales or marketing team when you need a personnel to attend for a customer.

  1. Go to WP Admin Dashboard → WP ERP → CRM → Contacts.
  2. Click on the desired client or contact’s name.
  3. Go to tab Tasks.

  4. Create a task, select the name of the Agent from the drop-down, and add a description.
  5. If the task is added to the activity log, you are now sure that the task has been created.

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